What kinds of pets can stay at Raintree?
Not only do we care for dogs and cats, but we also welcome birds, guinea pigs, hamsters, turtles, bearded dragons, rabbits, ferrets and more! We ask that you bring your own cage, water and food bowls, bedding and food. Their cage should be a size they will be comfortable living in for the duration of their stay.
Does my dog need to be “fixed” to stay at Raintree?
We have plenty of individual activities to choose from for our guests who are not spayed or neutered.
Do you have any breed restrictions?
No. We welcome all breeds at Raintree!
What is required in order for my pet to stay?
All dogs must be current on their rabies, distemper/parvo, Bordetella (canine cough) and leptospirosis vaccines. Dogs must also be on a flea and tick preventative. Cats must be current on their rabies, feline leukemia, and FVRCP vaccines. If your pet is not current on any of these items, our medical center can provide them after a physical exam.
Will you administer medication to my pet?
Yes. All medications need to be brought in their original prescription bottle. We will administer medications according to the prescription instructions for $1 per dose. We will administer insulin injections for $5 per injection.
What will you feed my dog and cat?
Raintree Pet Resort + Medical Center proudly serves Science Diet food to our guests. If you would like to bring your pet’s own food, we ask that each meal come prepackaged per meal in food containers or separate sealed bags. Due to health standards, we cannot accept large bags of dog food or unsealed bags.
Can my dog play with other dogs?
For dogs wanting our amazingly fun group play, we will conduct a one-time temperament test prior to starting group play. Once your dog passes this test, he/she will be allowed in one of our groups. You will need to sign a waiver and complete a brief questionnaire about your dog. We do divide our groups according to size and temperament.
Do you offer grooming?
We do offer a Bath and Brush for our guests, and we do recommend scheduling one for your pet on the day your pet goes home. Our guests have a lot of fun outside, and fun often includes getting dirty! We do not offer hair trims or “stylings”.
Do I need an appointment for daycare?
Nope! Just come in with your dog anytime you want him/her to enjoy a day, or even just a half-day, of play!
Why does my pet need to be on Flea/Tick Prevention?
A pet transporting just one or two of these tiny pests could expose other resort guests and/or outdoor play/potty areas. Luckily, there are many prevention products on the market that have a wide margin of safety on pets. Application of one of these products protects your pet from the inviting unwelcome fleas or ticks into your home.
Why does my pet need a Lepto Vaccine?
Leptospirosis is a zoonotic disease, which means it can be spread from animals to people. Dogs can become develop leptospirosis if they come into contact with infected urine, urine-contaminated soil, water, food or bedding. Some infected dogs do not show any signs of illness; therefore it is impossible to know if a pet has been exposed to Lepto. Vaccines effectively prevent leptospirosis and protect dogs for at least 12 months.